Global solutions Limited has deployed Temenos T24 in Sovereign Bank Ghana limited, making it the first site to go live on the new T24 Java based technology in West-Africa.
Sovereign Bank reviewed many core banking applications to determine the one that best supports its principal aim of making a difference in the banking industry. Its choice of the Temenos T24 Core Banking application with the new secured TAFJ technology sets the bank on a path to expand its channels-to-market, improve customer service, drive growth and boost profitability.
The Temenos TAFJ Go-Live offers platform independence, real-time interfaces, extreme usability, high performance, excellent productivity for configuration and deployment and will enable Sovereign Bank to control a flexible range of multi-channel, next generation banking services for its customers.
Planning and organisation
The project in its entirety took a considerable amount of planning and organising on the part of Global Solutions and Sovereign Bank. The teams together did everything necessary to make the project go right, from planning, training, software delivery and user acceptance testing (UAT’s) through to the Go-Live date.
“I have appreciated Global Solutions team’s effort through every step of the project. They have worked tirelessly to ensure we go live,” Sovereign Bank’s Chief Technology Officer, Jamal Inkoom said after go-live. He added, “For a bank like us, what we look for is a solution that provides relevant user experiences that results in greater customer loyalty and improved growth; and we have it.”
According to Mr. Femi Muraino, Country and Regional Director of Global Solutions Limited, “the organisation is motivated to offer excellent support and innovative services to its valued clients in order to continue fostering a good business relationship.”
He said, “Global Solutions has invested a lot in skills acquisition and development to help its customers achieve optimal return on their investment in our T24 core banking solutions as well as the other solutions we offer. “
Sovereign Bank’s addition gives a total of ten commercial banks in Ghana which are supported by Global Solutions Limited on the Temenos T24 banking software.